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Operational issue - Multiple services (N. Virginia)
Resolved·Full outage

Services are back to normal now.

Mon, Oct 20, 2025, 05:40 PM
(1 year ago)
·
Affected components
Oct 20, 2025, 03:16 AM
05:40 PM
Directory API
AP-NORTHEAST-1
AP-SOUTH-1
AP-SOUTHEAST-2
CA-CENTRAL-1
EU-CENTRAL-1
EU-NORTH-1
EU-WEST-1
EU-WEST-2
SA-EAST-1
US-EAST-1
US-WEST-2
Classic
AP-NORTHEAST-1
AP-SOUTH-1
AP-SOUTHEAST-2
CA-CENTRAL-1
EU-CENTRAL-1
EU-NORTH-1
EU-WEST-1
EU-WEST-2
SA-EAST-1
US-EAST-1
US-WEST-2
Updates

Resolved

Services are back to normal now.

Mon, Oct 20, 2025, 05:40 PM

Identified

We are deploying a potential fix for the crashing management api servers.

Mon, Oct 20, 2025, 05:32 PM

Investigating

We experiencing issues with the management server related to the previous incident again. We are investigating the impact and possible solutions.

Mon, Oct 20, 2025, 04:15 PM(1 hour earlier)

Resolved

All services are operational again. AWS has resolved the root issue, we are still monitoring for additional impact.

Mon, Oct 20, 2025, 07:44 AM(8 hours earlier)

Monitoring

We are monitoring the last services starting up, we are limited by AWS capacity limiting.

Mon, Oct 20, 2025, 07:11 AM(33 minutes earlier)

Monitoring

AWS services start to recover we are monitoring.

Mon, Oct 20, 2025, 05:44 AM(1 hour earlier)

Investigating

We are affected by an outage in AWS us-east-1. We are monitoring the incident and investigating solutions.

See also https://health.aws.amazon.com/health/status#management-console_1638894177

Mon, Oct 20, 2025, 03:16 AM(2 hours earlier)