Elevated API Errors

Incident Report for Hygraph

Resolved

This incident has been resolved.

Posted Dec 21, 2022 - 17:51 CET

Update

We are continuing to work on a fix for this issue.

Posted Dec 21, 2022 - 17:50 CET

Update

Opening up writes, monitoring error rates.

Posted Dec 21, 2022 - 17:37 CET

Identified

Database restart was successful, we are monitoring reads for now.

Posted Dec 21, 2022 - 17:09 CET

Update

We are restarting eu-central-1 databases. A brief downtime is expected for it.

Posted Dec 21, 2022 - 16:36 CET

Update

We switched eu-central-1 content apis to read only mode, to relieve some pressure from the affected databases.

Posted Dec 21, 2022 - 16:17 CET

Update

We are continuing to investigate this issue.

Posted Dec 21, 2022 - 14:51 CET

Investigating

We're experiencing an elevated level of API errors and are currently looking into the issue.

Posted Dec 21, 2022 - 13:39 CET

This incident affected: Content API (EU-CENTRAL-1).